Talk to the people who make it.
Everything we sell is made by our own team in Hatton Garden, so the person answering your question is close to the bench. Ask us anything, from a stone you have seen to an order already under way.
Send us a message
Tell us what you are looking for and we will come back to you within a working day. There is no wrong way to start. A photo, a rough budget, or a question you are not sure how to ask is plenty.
Prefer to talk? Call 020 7419 6709 or email info@lumajewellery.com.
Want to see stones in person? Book a time at the Hatton Garden studio.
Quick question about delivery, returns or lead times? Our FAQ page will answer it faster than we can.
Where to find us
Our studio is in Hatton Garden, the historic centre of London's diamond trade. Easy to reach and easy to find.
Studio
Luma Jewellery
13 Hatton Place
London EC1N 8RU
Transport
Seven minutes walk from Farringdon. Served by the Elizabeth Line, Circle, Hammersmith & City, Metropolitan and Thameslink lines.
Hours
By appointment only
Monday to Friday, 09:00 to 18:00
Other ways in
Depending on what you need, one of these may get you there faster.
Come and see us
The Hatton Garden studio runs by appointment, so the stones you want to compare are ready and someone has time set aside for you. There is no charge and no obligation to buy.
Something made from scratch
If you have an idea, an heirloom stone, or a piece you have never quite been able to find, the bespoke route starts with a conversation rather than a form.
A repair or a resize
Chains, clasps, lost stones and sizing are usually straightforward at our own bench. Every Luma ring also includes one free resize within the first 12 months.
An order already placed
Delivery times, tracking, returns, warranty and aftercare are all set out in full on our FAQ page, with the exact figures rather than a general answer.
Whether you have a question about our jewellery, need help with repairs, are interested in a partnership, or simply want to say hello, we'd love to hear from you!
Use the contact form below to reach out.